Staffwise

1. Reporting to the Board, the CEO is responsible for providing strategic and visionary leadership in the development and execution of corporate strategy, organisational transformation, financial management, risk oversight, stakeholder relations and operational excellence. The CEO is the principal executive responsible for the effective management and administration of the MVA Fund, subject to the authority of the Board and applicable legislation.

2. Reporting to the Board, the CEO will be responsible for leading and directing the vision, mission, strategy and operations of the Authority as mandated by the Act to provide compensation and benefits to eligible road accident victims, provide third-party insurance cover in accordance with applicable legislation, and promote road safety and accident prevention.

 

1. A recognised bachelor’s degree in Business administration, Business Management, Economics, Finance, Actuarial Science, Insurance, Law, Public Administration, Health Management, Strategic Management or or International Accountancy qualification (ACCA, CIMA BICA, CA) OR CFA.

 

2. A recognised Master’s Degree in Business Administration, Strategic Management, Finance, Economics, Public Administration, Health Management or a related field.

 

3. Additional executive leadership, corporate governance, risk management or relevant professional qualifications will be an added advantage

• Minimum of 10 years of relevant post-qualification experience, including senior management and executive leadership roles; leading a sizeable organisation or complex operation with a proven record of delivering measurable results.
• Extensive experience in financial oversight, budget management, corporate governance, risk management and Board engagement.
• Experience leading organisational change, diverse teams and complex stakeholder relationships.
• Experience in insurance, accident compensation, healthcare, pensions, social security or financial services will be a distinct advantage.
• Understanding of public sector governance and the regulatory environment in Botswana or a comparable jurisdiction.

· Strong administration or management skills.

1. Strategic Leadership and Corporate Performance

 

· Provide strategic direction and leadership in the development, implementation and periodic review of the Fund’s corporate strategy and business plans.

· Translate the Fund’s mandate, vision and strategic priorities into measurable organisational objectives, performance indicators and implementation programmes.

· Lead organisational transformation, innovation and continuous improvement initiatives to enhance operational effectiveness.

· Identify emerging opportunities, sector developments and institutional risks that may affect the Fund’s long-term performance.

· Promote a performance-driven organisational culture characterised by accountability, innovation, service excellence and measurable results.

· Provide strategic advice to the Board on policy matters, institutional priorities and initiatives affecting the Fund’s mandate.

 

2. Executive Management and Operational Excellence

 

· Oversee the day-to-day administration and operations of the Fund to ensure effective implementation of Board-approved policies, strategies and programmes.

· Provide leadership and direction to the executive management team, ensuring effective coordination and alignment across all business functions.

· Establish clear management accountability structures and monitor the achievement of departmental and individual performance targets.

· Ensure that operational systems, processes and resources are aligned with organisational priorities and service delivery standards.

· Drive business process improvement, digital transformation and appropriate adoption of technology to improve efficiency and the claimant experience.

· Ensure business continuity, operational resilience and effective management of critical organisational activities.

· Promote a culture of innovation, collaboration, ethical conduct and continuous professional development.

 

3. Financial Management and Sustainability

 

· Provide executive oversight of the Fund’s financial position, budgeting, expenditure management, resource allocation and financial reporting.

· Ensure prudent management of the Fund’s financial resources to support its statutory obligations and long-term sustainability.

· Oversee the development and implementation of financial plans, forecasts and strategies aligned with projected claims liabilities and operational requirements.

· Ensure effective internal financial controls, accountability mechanisms and compliance with applicable financial management requirements.

· Monitor financial performance and implement measures to address emerging financial pressures, inefficiencies and sustainability risks.

· Oversee appropriate investment and asset management arrangements in accordance with the Fund’s governing framework and approved investment policies.

· Ensure that annual budgets, financial statements, audit responses and related reports are prepared and submitted within prescribed timelines.

· Maintain effective relationships with external auditors, financial institutions and relevant oversight bodies.

 

4. Claims Management, Medical Care and Rehabilitation

 

· Provide executive leadership to ensure effective implementation of the Fund’s compensation, medical care, rehabilitation and claimant support programmes.

· Promote timely, fair, transparent and consistent processing of eligible claims in accordance with applicable legislation and approved policies.

· Ensure that claimants receive appropriate care, rehabilitation and support aimed at improving recovery, independence and quality of life.

· Strengthen service delivery standards, claimant communication and mechanisms for addressing complaints and service-related concerns.

· Monitor claims trends, service delivery outcomes and operational bottlenecks to inform evidence-based decision-making.

· Promote the responsible use of data, technology and service partnerships to improve access to services and claimant outcomes.

· Ensure that claimant information is handled confidentially and in accordance with applicable data protection requirements.

5. Road Safety and Accident Prevention

 

· Lead the development and implementation of initiatives that advance road safety awareness and accident prevention.

· Strengthen partnerships with relevant government ministries, law enforcement agencies, road safety institutions, healthcare providers, transport operators and other stakeholders.

· Promote evidence-based road safety interventions informed by accident data, research and emerging road safety trends.

· Oversee public education and stakeholder engagement programmes designed to reduce road traffic crashes and their associated social and economic consequences.

· Encourage collaboration between public and private sector stakeholders in support of safer mobility.

· Monitor the effectiveness and impact of road safety programmes and ensure that lessons inform future interventions.

 

6. Corporate Governance, Legal Compliance and Risk Management

 

· Ensure that the Fund operates in accordance with the Motor Vehicle Accident Fund Act, applicable regulations and all other relevant laws and governance requirements.

· Implement Board-approved policies, governance frameworks, internal controls and accountability mechanisms.

· Maintain effective risk management, compliance monitoring and internal audit follow-up processes.

· Ensure that material operational, financial, strategic, legal, reputational and emerging risks are identified, assessed and appropriately mitigated.

· Promote ethical leadership, integrity, transparency and responsible decision-making throughout the organisation.

· Ensure timely and accurate reporting to the Board and relevant oversight authorities.

· Maintain appropriate relationships with regulators, government institutions, auditors and other statutory stakeholders.

· Ensure that conflicts of interest, suspected misconduct and other governance concerns are managed in accordance with established procedures.

 

7. Board Relations and Corporate Reporting

 

· Serve as the principal link between the Board and executive management.

· Provide the Board with accurate, timely and decision-oriented reports on strategy execution, financial performance, operational results, risks and institutional priorities.

· Prepare and present strategic proposals, annual budgets, business plans and performance reports for Board consideration and approval.

· Ensure effective implementation of Board resolutions and monitor progress against agreed actions.

· Facilitate constructive engagement between the Board and management while maintaining clear distinctions between governance oversight and executive responsibilities.

· Support effective Board committee engagement through relevant information, analysis and management reporting.

· Advise the Board on emerging developments, material risks, strategic opportunities and issues requiring executive or governance intervention.

 

8. Human Capital and Organisational Development

 

· Lead the development of a high-performance workforce aligned with the Fund’s strategic objectives and operational requirements.

· Ensure effective workforce planning, talent development, succession planning and leadership development.

· Promote employee engagement, accountability, productivity and professional growth.

· Oversee the implementation of appropriate performance management systems and ensure that organisational and individual performance objectives are aligned.

· Foster a positive organisational culture based on integrity, teamwork, empathy, innovation and customer focus.

· Ensure compliance with applicable employment legislation, human resource policies and workplace governance requirements.

· Develop and retain critical skills necessary for the effective delivery of the Fund’s mandate.

 

9. Stakeholder Relations and Public Representation

 

· Represent the Fund in engagements with government, industry bodies, healthcare providers, development partners, civil society and other relevant stakeholders.

· Build and maintain strategic partnerships that enhance the Fund’s capacity to deliver on its mandate.

· Promote the Fund’s reputation through transparent communication, responsible public engagement and effective stakeholder management.

· Maintain constructive relationships with claimants, families, communities and service providers.

· Oversee appropriate communication and crisis-response arrangements to protect public confidence and institutional credibility.

· Identify opportunities for collaboration, research and knowledge-sharing that advance road safety, rehabilitation and claimant support.

 

10. Monitoring, Evaluation and Institutional Accountability

 

· Establish and maintain effective systems for monitoring strategic, operational and financial performance.

· Ensure that management decisions are informed by reliable data, research, performance trends and risk analysis.

· Oversee the preparation of annual reports, corporate performance reports and other statutory or management submissions.

· Evaluate the effectiveness of programmes and initiatives against defined targets and expected outcomes.

· Promote a culture of evidence-based decision-making, transparency and continuous improvement.

· Ensure that corrective actions arising from performance reviews, audits and risk assessments are implemented and monitored.